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Character Not Found on Wowhead tools
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I'm trying too look up my characters on some e.g.
The tools always come back saying the Character is not found for any of my characters I try looking up. I am definitely sure my region, server and character name are correct. I also am logge dinto Wowhead using Battle.net.
I'm on US-Malfurion and one of my characters is Ninoy
Wondering if there is something I am not doing right?
I've been having the same issue. My character Raif on US Dalaran is saying not found.
I'm wondering if it is because I've had other Raif's which i deleted to reroll.(##RESPBREAK##)258##DELIM##Sas148##DELIM##This character also doesn't exist in Blizzard's API.
lol, pinoybear you and I seem to have joined in the same month in 2010, maybe that's the issue. (I'm joking, but who knows?) I hadn't used wowhead since probably 2015 until recently, but my characters used to show up.
Ninoy on US-Malfurion returns no results in the Blizzard API.
Ensure you've logged into the character recently (at least once in the past 30 days) and check your privacy settings to ensure you've enabled third party developer access to your character data:
I have share my game data with community developers enabled. Any idea why my characters haven't worked?
@Sas148 if character doesn't exist in Blizzard's API, who do I contact to trouble shoot that? I put in a ticket in WoW last night.
My char shows up on armory:
A ticket with Blizzard is all I could recommend. Unfortunately we have no control over the data available via the API and the armory is unrelated to it.
I resubmitted my ticket after getting the cookie-cutter response, and received this:
"I am Game Master Cruzzidax, I hope you are well and good.
I apologize for not being here sooner we are swamped at the moment
I have investigated this for you, and I am sorry but this looks to be most likely a problem on WoWhead's side.
As your Armory profile loads ok, and it looks like it updates quickly, we can only assume that it is WoWhead not seeing it on their side to copy over. As your character is less than a few weeks old, it may be that they haven't refreshed or scanned our Armory to see newer characters. Or are doing so and its taking a long time. I am only guessing here.
I wish we could help directly with this, but we do not have any access to their system. All we can suggest is to contact them about this.
I hope you get this sorted out soon.
I hope this helps, that you continue to enjoy the game, and have an excellent weekend."
Unfortunately it doesn't surprise me that this was their response. I doubt GMs are checking Blizzard's API for things, and the armory doesn't work off the API.
You can check yourself that no information is being returned here:
by selecting your region/realm and entering your character's name.
The tools on our site use Blizzard's API, it's not connected to their armory (which is entirely separate). If you've accessed the character within the past 30 days and you're sure your privacy settings are set accordingly, this would be the first time I've had a character not eventually show up. I'm sorry to say I don't have any explanation for this. :(
Thanks for your response Sas148.
It started working mysteriously after receiving ticket response. I don't know if anything was done, but my character Raif on US Dalaran is showing now in the wowhead tool. So happy!
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